Alter policies

AlterDrop Terms and conditions

These T&Cs and polices cover all AlterCapCo (Alter/ Alter Drop) products and services, including sub purchasing pages such as ICON merchandise.

(Effective June 29th, 2023) 

Table of Contents

  1. Welcome
  2. Who can use Alter
  3. The Alter Services and Products (Drops)
  4. Product Description
  5. Purchase For Personal Use Only
  6. Orders and availability
  7. Shipping Costs
  8. Changes To Alter Services
  9. The Alter Drops Reward
  10. Pricing 
  11. Children Privacy
  12. Tax
  13. Intellectual Property Rights
  14. Trademark
  15. No Investment Risks
  16. Privacy
  17. Restrictions
  18. Disclaimer of Warranties
  19. Limitation Of Liability
  20. Indemnification
  21. Termination Rights
  22. Severability
  23. Assignability
  24. Miscellaneous
  25. Governing Law
  26. Copyrights
  27. Supports 


  1. Welcome

Welcome to Alter website. This Terms of Service governs the relationship between Altercapco (“Alter” or “we”) and its users (“User” or “you”).

If you use or access any Alter products or services, you agree to be governed by these terms of Service (“Terms and Conditions”), including our mobile sites and features (together with, the “Site”), you agree to abide by all of the terms and conditions of these agreement. If you disagree with anything within the Terms of Service, please discontinue your use of the Site and Services immediately.

  1. Who can use Alter

We want our Service to be as enjoyable and exclusive as possible, but we also want it to be safe, secure and in accordance with the law. So, we need you to commit to a few restrictions in order to be part of the Alter community.

  • You must be at least 16 years old or the minimum legal age in your country to use the site. If you are below 16 years we will request a parental confirmation/consent you’re your Guardian, before you can be allowed to use the site.
  • You are prohibited from using the Services to engage in any fraudulent activities via the platform.
  • You must not be a convicted sex offender.
  1. The Alter Services and Products (Drops)

The Alter Service includes all of the Alter products, streetwear, features, and ICX Airdrop (NFTs) that we provide to advance the Alter’s community and platform. We aim to bring all user’s closer to art, fashion, blockchain Technology and the Metaverse opportunities. 

The site is made up of streetwear related products or which we transform into blockchain-based, cryptographic non-fungible token (“NFT”)  Drops which, together with the license rights to any associated digital works of authorship or other content, whether or not copyrighted or copyrightable, and regardless of the format in which any of the foregoing is made available (“Related Content”), comprises and is referred to herein as a “the Services”. Additionally, You may be required to demonstrate ownership of the applicable Alter Drops (NFT) in order to access certain drops.

  1. Product Description

We try as much as possible to be as accurate as possible and describing each items found on the web store. However, we do not warrant that this Site’s product description or other Content is correct, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition. Terms and Conditions apply.

  1. Purchase For Personal Use Only

You may purchase products on the Site only for personal use. By placing your order, you certify that you are purchasing products for personal use only and you accept our Terms and Conditions Neither Alter nor our licensor has any liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

  1. Orders and availability

Products may be ordered by clicking add to basket on items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Pay Now” button on the checkout page. All orders are subject to email confirmation by us. After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number.

Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the “Pay Now” button, you enter into an obligation to pay for the Products. 

  1. Shipping Costs 

You are responsible for the shipping costs associated with the delivery of the Products you purchase on the Alter Site as specified on your order confirmation.

  1. The Alter Drops Reward

When you make a purchase on the website, you will be eligible to claim a free NFT applicable to your product purchase. You will be required to paste an ICX (ICON) wallet address by a supported blockchain-based digital wallet (Hana wallet) provided by third-party un-hosted wallet providers to the site before you can claim the free Alter NFT. 

We will deliver any ICX Airdrop that you are qualified to own from us directly to your Supported Wallet and you will be responsible for safekeeping the passwords and keys associated with your Supported Wallet. We will not be able to recover ICX Airdrop for you in the event that you lose access to your Supported Wallet or under any other circumstances.

  1. Changes To Alter Services

Our mandatory right includes the right to modify, add or remove, or discontinue, temporarily or permanently, any part of the Services in our own discretion. You agree to waive Alter for any acts or omissions for any modification, suspension, or discontinuance of the Services, including in relation to any Alter NFT.

  1. Pricing 

All pricing and payment terms are as set forth on the site, and any payment obligations you incur are binding at the time of purchase.

  1. Licensee and Site Access

The viewing, printing or downloading of any Content from the Site grants you only a limited, nonexclusive and nontransferable license for use solely by you for your own personal use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works or other use. No part of any Content may be reproduced in any form or incorporated into any information system, electronic or mechanical, other than for your personal use (but not for resale or redistribution). You will be solely responsible for all damages and other harm resulting from your use of the Site and the Content. Alter shall not be deemed liable for any use of the Site and the Content made by you in violation of any applicable laws and regulations and these Terms and Conditions.

  1. Alter Rewards and ICX airdrops

The rewards or ICX airdrops vary depending on the events we offer at a specific time, and at Alter’s sole discretion and are subject to change with no prior notice. Once the Alter rewards or ICX airdrops are redeemed, Alter is unable to reverse any redemptions and no exchanges will be permitted. The Alter ICX airdrops is subject to termination at any time without prior notice.

Some times, we may offer free Alter NFT with caps, In such situation please note that these NFTs are for verification and authenticity purposes only, we may eventually make them redeemable for a metaverse version.

By using the Alter site, you acknowledge and agree to the following:

  1. The Alter NFTs have no value outside of the Alter reward program, authentication and verification and are not an investment opportunity.
  2. Users can only use the Free NFT to verify the ownership and authenticity of a product (Caps). 
  3. Users can sell the Free NFT on the secondary market but at their own risk. 
  4. The Alter NFTs are not an investment product or other financial product.

There is no representation or guarantee from us that you will achieve any particular outcome as a result of owning any Alter NFT or receive any ICX airdrops. We reserves the right, at our sole discretion, to limit, restrict, or deny any ICX airdrops to any Collector, including to limit the period of time when a Perk is available, at any time. ICX airdrops are not intended to be an endorsement of any project, or NFT. Alter makes no recommendation and provides no investment advice in connection with any ICX airdrops 

  1. Children Privacy

The Alter project is not targeted towards children. You agree that you are over the age of 18, or above the legal age of your jurisdiction, whichever is greater.

  1. Tax

You agree to be responsible for any and all value added taxes and charges, imposed by any directive, associated with your purchase of any products, (including, without limiting, any tax that may become mandatory as a result of your purchase).

  1. Intellectual Property Rights

You acknowledge that the Services may contain features or contents (“Services Content”) that are protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Alter retain all right, title and interest in and to the Services, including the technology and website used to provide the Services. If you violate these Terms, you may be breaking the law, including by violating our intellectual property rights. We may actively protect its intellectual property rights in the event you violate these Terms (including by seeking injunctive relief). In addition, you agree not to modify, create derivative works of, decompile, or otherwise attempt to extract source code from the Services.

Any use of the Services other than as specifically authorised herein is strictly prohibited.

  1. Trademark

Alter‘s name and logos are trademarks and service marks of Alter (collectively the “Alter Trademarks”). Other company, product, and service names and logos used and displayed via the Services may be trademarks or service marks of their respective owners who may or may not endorse or be affiliated with or connected to Alter. Nothing in these Terms or the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of Alter Trademarks displayed on the Services, without Alter‘s prior written permission in each instance. All goodwill generated from the use of Alter Trademarks will inure to our exclusive benefit.

  1. No Investment Advice

Alter hopes to continue to develop this project and community. We have released a roadmap outlining some of the future goals we hope to accomplish. While we intend to work towards those goals, sometimes things happen and we cannot guarantee that this original project will sell out entirely nor can we guarantee future developments. You agree that your purchase of any products is all you are guaranteed to receive with your initial purchase. Any future potential airdrops, community gatherings, or other benefits are ancillary to this purchase and not to be taken into consideration with your initial purchase. You agree that you are not relying on any future commitments by Alter in using this site and participating in our ICX drop offering.

All information on this Site and any contents provided in connection with the Alter products or Alter ICX drop are intended for information purpose only and do not constitute, and should not be construed as, investment advice or a recommendation to buy, sell, or otherwise transact in any digital asset including any products or services or an invitation, offer or solicitation to engage in any digital investment activity please consult your professional.

  1. Restrictions

You agree that you will not, in anyway permit any third-party to, do or attempt to do any of the following without the Alter‘s express prior written consent;

  1. Interfere with the Services, servers or networks connected to the Alter Services in any manner that could negatively affect the users of the Alter site or that could damage, disable, overburden or impair the functioning of the site in any manner; 
  2. violate any applicable state, local, international, national law, or any regulations having the backing of the law, or which would involve proceeds of any unlawful activity;
  3. attempt to access or otherwise obtain any materials or contents through any means not intentionally made available or provided for through the site;
  4. use the Services or any Alter  Collectible NFT to promote any criminal activity or provide instructional material about illegal activities;
  5. use the Services or any Alter NFT to carry out financial activities subject to registration or licensing, including but not limited to creating, listing, or buying securities, commodities, options, real estate, or debt instruments.
  1. Privacy

Our terms and Privacy Policy is a part of our agreement with you. Please read our Privacy Policy, which explains the Services and informs you of our data collection practices.

  1. Disclaimer of Warranties

Your use of the services, or purchase of any products and/or ICX airdrops is at your sole risk. except as expressly provided to the contrary in a writing by us, The Alter Services, content, and products are provided on an “as is” and “as available” basis without warranties or conditions of any kind, either express or implied. 

All Alter Drops (NFT) are intangible digital assets. They exist only by virtue of the ownership record maintained in the ICON blockchain. Any transfer of title that might occur in any unique digital asset occurs on the decentralised ledger within the ICON blockchain. We do not guarantee that Alter can effect the transfer of title or right in any Alter NFT. Always be cautious when buying or transferring any NFT.

  1. Limitation Of Liability

As the law permits us, in no event will Alter or its licensors be liable to you or any third party for any loss of profit or any indirect, consequential, exemplary, incidental, special or punitive damages arising from these terms, the site, the services, site content, products, or any damages related to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, or loss of data, whether caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable and even if they have been advised of the possibility of such damages. access to, and use of, the site, the services, Alter products, or third party sites and products are at your own discretion and risk, and you will be solely responsible for any damage to your computer system or mobile device or loss of data resulting therefrom.

  1. Indemnification

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Alter and its Representatives (collectively, the “Indemnities”), from and against all actual or alleged third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement and costs of pursuing indemnification and insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to your use of the site.

  1. Termination Rights

You agree that we, may suspend or terminate your access to the site and remove and discard any content within the site, for any reason in its sole discretion, we may also in our sole discretion and at any time discontinue providing the services, or any part thereof, with or without notice. You agree that any termination of your access to the site under any provision of these Terms may be effected without prior notice. Further, you agree that we will not be liable to you or any third party for any termination of your access to the Services.

  1. Copyright

All Materials (including the Alter Drop) accessible from the Site, the Products, and the Services, and any other website owned, operated, licensed, or controlled by us are our proprietary information and valuable intellectual property and we retain all right, title, and interest in such Materials. No rights, title or interest in any such Materials are transferred to you by reason of the access to the Site, the Products, or the Services.

All Materials, such as text, graphics, photographs, video and audio are our intellectual Properties, and are protected by international copyright laws. 

  1. Severability

Should any provision in these Terms be found invalid by a court of competent jurisdiction, the parties however agree that the court would endeavour to give effect to the parties’ intentions as reflected in the provision, and any other remain in full force and effect.

  1. Assignability

You may not at anytime assign the Terms herein without the prior written consent of Alter, but we reserve the right assign or transfer these Terms, in whole or in part, without restriction.

  1. Governing Law

These Terms and all products offered herein shall be governed and construed under the United Kingdom Laws, without regard to its conflict of law provisions.

  1. Miscellaneous

These Terms and Conditions shall constitute the entire agreement between Alter and you (user) and also govern your use of the site, including the Alter products and services. Except as expressly provided herein, these agreement are intended solely for the benefit of the parties and are not intended to confer third party beneficiary rights upon any other person or entity.

The section titles in these Terms have no legal or contractual effect but are for convenience only. We will provide Notices to you via email Or provide notices to you of changes to these Terms or other features by displaying notice changes on the specific page. 

  1. Supports 

If you have any questions or comments about the site or these Terms please contact our customer support via the contact page.

AlterCapCo refund policy

(Last Updated June 29th, 2022) 

  1. Refunds

We provide a 30 days refunds policy for all physical streetwear purchases, you agree to return the product in un-used conditions, along with the free NFT reward (If claimed), just like it was delivered to you.

  1. Refund Conditions

As a Customer of the Website, you agree to only apply for a refund only in the following circumstances:

  1. No fees will be refunded in the event of termination. 
  2. In the event of returning the product, user’s agree to be responsible for all fees and expenses incurred for returning the products. 
  3. If you are yet to receive your purchase Item, after the delivery window specified on your order notes has passed;
  4. You received a defective or damaged item ;
  5. Item delivered does not match the agreed specification (e.g. wrong size, colour, etc.).
  6. The item delivered is materially different from the description provided in the listing of the item.

We will review your refund Request on a case-by-case basis and, at its sole discretion, determine if your refund is successful.

  1. Conditions for Returned Item:

If you wish to request a refund, you agree to contact us 7 days after delivery by sending us a message via email. Below are conditions to enjoy a full refund benefit

  • Your cancellation and refund request needs to have the receipt or proof of purchase 
  • Products must be returned in their original condition with all packaging and documentation. 
  • Customers are fully responsible for paying shipment costs. 
  • Products must be returned with free NFT attached, (If claimed)
  • Refund or return request must be mailed to us within 30 days after product delivery depending on where you place your order.


If your refund does not meet the above criteria, please send a message to us. Please tell us which of the conditions you have not met, and we will suggest a suitable alternative. If we receive your refund request in a situation that does not meet our refund criteria, we reserve the option not to do a refund.


If your refund is approved, we will initiate a refund to your card or the original payment method. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. You will be notified via email of the status of your refund and any potential adjustments once we have processed and approved your refund request.

  1. Delivery and Shipping Policy

When a user makes a Purchase for our physical products on the website. Unless otherwise agreed by us, we will endeavour to process your order, package them and ship them within 2-3 days after purchase confirmation. We promise to make necessary arrangements to have your order delivered and fulfilled at the time delivery stipulated by us.


  • We promise to use our best effort to ensure that the customer receives the purchased items within a specified period, usually within 2 – 5 business days in the uk or 5-14 days outside of the UK. 
  • The customer agrees to pay all delivery fees and shipping charges (“Shipping Fee”). These been said, the shipping fees, where applicable, shall be calculated and deducted from your method of payment.
  1. Contact Us

If you have any questions about this Policy, please contact us via our contact page. 

AlterCapCo Privacy Policy

(Last Updated June 29TH,, 2022)

Table of Contents

  1. Welcome
  2. Personal Information Collection
  3. Personal Information Use
  4. Personal Information Sharing
  5. Cookies and Web Beacons
  6. Children
  7. Links to Other sites
  8. Security
  9. Your rights and Choices as provided under the GDPR? 
  10. Brexit Notice
  11. Changes to our Privacy Policy
  12. Contact Us


  1. Welcome

Alter respects the privacy of every users (data subject), and complies with all Applicable laws for the protection of data subject privacy, including, without limitation, all required Directives on Data protection regulations of where you are accessing the site. Please note that all personal data is duly encrypted and sited in a secured servers. 

The Alter site is the data controller of your Personal Data. When this Privacy Policy mentions “we,” “us,” or “our,” it refers to the relevant Altercapco entity accessible at which is providing the website and services directly and specifically.

By using the website, you hereby consent to our Privacy Policy and agree to its terms herein. If you are not comfortable with any aspect of this Privacy Statement. You should immediately discontinue your access to the Site.

  1. Personal Information Collection

For the provision of our services, we may collect and process the following personal data about you, but only with your consent;


  • Identification Information: We will collect your Full name, e-mail, address etc.
  • Wallet Information: we will collect your wallet address, when you give it to us to claim and hold an Alter NFT or during a snapshot.
  • Community Information: We collect information relating to your participation in the Alter community, including events you participated, ICX airdrops and any information you share through the Alter community.
  • Communication Information: We may collect information when you reach out to us with questions or complaints; sometimes we collect information from you when you voluntarily fill out our questionnaires, surveys or requests for market research seeking your opinion and feedback;
  • Device Identifiers”: Information relating to your Computer or mobile Devices – this information includes: The type of mobile, tablet, or PC, browser you use when you access the site with your e.g. manufacturer, MAC address, model, operating system, screen dimensions, OS version, Virtual Machine name and version and IP Address).
  • Usage Information: Information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

By using or accessing the Alter Site or through any other means, you acknowledge that you have read this Policy, understand it, agree to its terms, and authorise Alter to collect, use and disclose information pursuant to this Policy. 

Note: If at any time you want us to remove any information we may have of yourself, please reach out and we will do so, the information will only be used where necessarily and only held as long as we need, for example if there is a snapshot we will hold those addresses until we have airdropped/distributed or used them for the purpose of the snapshot, they will then be deleted.

  1. Personal Information Use

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Administer purchase of the products;
  • Process orders for delivery;
  • Organise events, rewards and promotions;
  • Understand and analyse how you interact with our services;
  • Develop new products, services, features, and functionality
  • For marketing and advertising purposes, including to send you direct marketing communications (email) as permitted by law,
  • Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities;
  • Protect us, you or others’ rights, privacy, safety or property (including by making and defending legal claims);
  1. Personal Information Sharing

We may share some categories of personal information with your consent, and as required by applicable law, with the following third parties:

  • Service Providers: Our Service providers assist us in meeting our day to day business operations needs including to perform certain services and functions, e.g. hosting services, cloud services, email communication software and email newsletter services, advertising and marketing services, customer support services, and analytics services. Pursuant to our instructions, these parties will not and never sell your personal information other than the instructions given to them from us;
  • Professional Advisors: Sometimes when we have some court orders, we may be required to share some personal information with our authorised professional advisors e.g. lawyers and accountants where doing so is necessary to facilitate the services they render on our behalf;
  • Business Transfers: Should we be involved in a merger, acquisition, reorganisation, financing, receivership, bankruptcy, dissolution, sale of all or a portion of our assets, or transition of service to another provider (collectively a “Transaction”), your personal information may be shared in the diligence process with counter-parties and others assisting with the transfer to a successor or affiliate as part of or following.
  • Legal Requirements: Sometimes we may be directed by a court order to disclose your personal information for the Compliance and Protection purposes described above;

However, you reserve the right to stop the sharing of your personal information as directed by the GDPR, please send us a message if you don’t want your personal information be shared with our authorised third party.

  1. Cookies and Web Beacons

Like any other website, Alter uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimise the users’ experience by customising our web page content based on visitors’ browser type and/or other information.

  1. Children

The Alter services is not directed to children who are under the age of 16. We comply with the European Union Children Privacy Law. For this reason, we do not knowingly collect personal information from children under the age of 16. If you believe that a child under the age of 16 provided personal information to us please contact us and we will delete that information immediately.

  1. Links To Other Websites

The Alter site may contain links to other site not owned or operated by us, (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific terms of service and privacy policies of the Third Party Site you accessed. Alter do not endorse or reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and terms.

  1. Security

We have put in place numerous technical, organisational and physical safeguards  measures designed to protect the personal information of users. However, no online security measures are guaranteed. You agree that your use of The Alter site is at your own risk

  1. Your rights and Choices as provided under the GDPR?

Under the General Data Protection Regulation, you have the right to 

  • access, 
  • rectify, 
  • port and 
  • erase your data
  • object to and 
  • restrict certain processing of your data (direct marketing and/or “unsubscribe”)

Learn more about these rights, and find out how you can exercise your rights by sending us a message.

  1. Brexit Notice

Based on the agreement between the UK and the EU, until 2025 all the personal data transfers from the EU to the UK are not considered as transfers to a third country. For the transfer from the UK to the EU, UK finds this transfer as transfer with adequate protection, so currently there are no additional requirements needed for such personal data transfers.

  1. Changes To our Privacy Policy

Changes to this privacy policy may be made by us from time to time. In no event will these changes result in the degradation of any security measures designed to protect you from unauthorised disclosure.

  1. Contact Us

To send us your questions, comments, or complaints or receiving communications from us kindly email us using the contact form.

AlterDrop © 2023. All rights reserved.